Christmas Period - Shipping & Delivery

Due to the ongoing disruptions to shipping and logistics as a result of the COVID-19 pandemic, we are seeing extended shipping times for all services around Australia. These delays are particularly heightened in the lead up to Christmas. We have put in place a number of important steps to ensure that you receive your coffee or brewing equipment in a safe and timely manner throughout December.

Startrack Premium as standard, Australia-wide

To ensure a faster and more reliable service for all customers throughout the pre-Christmas rush, for the entire month of December, we are shipping all orders via Startrack Premium Express, Australia-wide*, at no additional cost. This affords our customers one the fastest and most reliable delivery services available in this busy period.

Click & Collect pickup now available

For additional peace of mind, we are also pleased to offer a “Click & Collect” pickup option, allowing consumers to pre-purchase and pickup from our Melbourne HQ, located in the inner-city suburb of Richmond. You will find this option available at checkout, free of charge for all orders.

For All Orders & Delivery Enquiries please contact us

Ph. (+61 3) 9417 5578

Em. [email protected]

Office hours: Monday – Friday 8am – 4pm

 

* Note that due to Australia Post’s delivery restrictions, PO Boxes and Parcel Locker addresses are excluded from this promotion, and will be shipped via Australia Post Express Post.