Delivery & Returns

Schedulue

We roast throughout the week, with the freshest batches of coffee sent for your order.

Shipping within Australia

To ensure quality and freshness, our standard shipping offered Australia-wide is via Australia Post. StarTrack Overnight Express is available as a premium alternative service, offering a faster door to door service through the StarTrack network.

International Orders

We offer international shipping via UPS or Fedex Priority. Pricing for each carrier varies depending on your order size and location, our shipping calculator will provide accurate shipping rates for all international destinations at checkout.

Refunds & Returns

We will provide a full refund for equipment if it is returned to us unused and in its original packaging within 30 days of purchase. Unfortunately we cannot accept returns for coffee orders, since it is a fresh and perishable product. We cannot guarantee that orders will be redirected if the incorrect shipping address has been provided.

Contact & Assistance

If you require any assistance, please contact us at orders@dukescoffee.com.au or (+613) 9417 5578. We will do everything we can to ensure you are completely happy with your purchase.